Sprout Social All you need to know


    Build and grow stronger relationships on social
    Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection.

    What is Sprout Social?
    Sprout Social is a social media management and optimization platform for brands and agencies of all sizes.
    Sprout Social platform gives you a single hub for social media publishing, analytics and engagement across all of your social profiles. 

    Who uses Sprout Social?
    Sprout Social is used by over 20,000+ brands around the world, in industries ranging from education, hospitality, fashion, tech, digital marketing agencies and everything in between. Take a look at our case studies to see real-life examples of how brands use our platform to streamline their workflow, improve engagement, increase customer satisfaction and more.

    What are the pros of Sprout Social?
    There are plenty of benefits to using Sprout Social such as the ability to manage all your social profiles from a single platform, in-depth analytics to understand how your brand is performing on social and an easy way to collaborate with coworkers or clients. sprout social is constantly growing and adding new features that make it easier for
    Sprout Social customers to communicate and engage with their audiences on social. 

    Is Sprout Social free?
    Sprout Social does offer a free 30-day trial for everyone but you can view pricing plans or request a demo to discuss how Sprout can benefit your brand.

    What are Sprout Social’s features?
    Sprout Social provides a variety of features including tools for analytics, engagement, publishing, monitoring and listening. Learn more about Sprout’s features

    What data can I get with Sprout Social analytics?
    Sprout Social’s analytics provide quantitative and contextual data for all your social profiles across Facebook, Twitter, Instagram, LinkedIn and Google+. Additional Sprout reports include team and agent level benchmarking, campaign performance and social conversion tracking. Learn more about sprout social media analytics tools

    Can I create social media reports with Sprout Social?
    Yes, you can create and send unlimited presentation-ready reports in Sprout. With Sprout Social’s suite of reports, your brand can track metrics related to audience growth, reach, impressions, engagement and more. Also, with
    Sprout Social Report Builder you can create custom reports with the metrics most important to your brand. 

    Can you schedule Instagram posts with Sprout Social?
    Yes. Learn more about sprout social Instagram scheduling feature

    What is ViralPost™?
    ViralPost™ is sproutsocial patented technology within social media publishing suite that finds the optimal time to post on social based on your audience’s behavior. 

    What is the Smart Inbox?
    The Smart Inbox gives you visibility into your incoming social media messages across Facebook, Twitter, LinkedIn, Instagram and Google+, all in a single stream. You can use the Smart Inbox to monitor, reply, filter or assign messages as tasks to other team members. Learn more about the Smart Inbox here.
     
    How does Sprout Social’s scheduling work?
    Sprout Social allows you to schedule content across all of your social media profiles, and see everything from a single calendar. Learn more about social media scheduling features.

    Does Sprout Social integrate with Instagram?
    Yes, Sprout Social integrates with Instagram

    Does Sprout Social integrate with Facebook?
    Yes, Sprout Social integrates with Facebook

    Does Sprout Social integrate with Twitter?
    Yes, Sprout Social integrates with Twitter

    Does Sprout Social integrate with LinkedIn?
    Yes, Sprout Social integrates with LinkedIn

    Does Sprout Social integrate with YouTube?
    Yes, Sprout Social integrates with YouTube. 

    Does Sprout Social integrate with Pinterest?
    Yes, Sprout Social integrates with Pinterest

    Does Sprout Social integrate with Zendesk?
    Yes, Sprout Social integrates with Zendesk. 

    Does Sprout Social integrate with Google Analytics?
    Yes, Sprout Social integrates with Google Analytics.

    Where can I find a Sprout Social tutorial?
    Sprout Social has a wealth of tutorials and resources to help you get started with Sprout Social in their help center. You can also sign up for a demo for a complete walk through of how your brand can get the most from Sprout.

    How can I sign up for a Sprout Social webinar?
    Sprout Social hold webinars on a regular basis that cover a variety of topics to improve your social media efforts. Whether you want to learn how to work more efficiently, get a view on upcoming trends or learn how to master certain features of Sprout Social, you can sign up for any of  latest webinars.

    How do I contact Sprout Social support?
    If you are a current customer, they have a variety of support resources available from sprout social dashboard. Simply log in, click on the gear symbol and you can access live chat,
    Sprout Social help center and more. You can also Tweet us. If you have questions in regards to how your brand can use Sprout, request a demo here. For general inquiries, you email us

    How do I cancel my Sprout account?
    To cancel your account, navigate to the settings menu (gear icon) in the top right corner of your screen. Choose Settings in the drop-down menu, then Billing & Plan from the menu on the left-hand side. Click Deactivate my Account and follow the prompts. If you run into any issues or have any questions about your account, please email sprout social support team

    Is there a Sprout Social Google Chrome extension?
    Yes. You can download their Google Chrome extension here to share content from around the web. 

    Does Sprout have an API?
    Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email sprout social support team for more information. 

    What is Sprout Social All Stars?
    The Sprout Social All Stars Program is Sprout’s brand advocacy community for customers. All Stars receive access to other advocates and Team Sprout, curated content for social sharing, Sprout insider info, exclusive badges and branded swag. Learn more and apply.

    Does Sprout Social have a solution for agencies?
    Yes. Sprout Social makes managing social media for multiple clients simple and efficient. Whether you’re a boutique social media agency or enterprise-level interagency team, Sprout makes collaborating, reporting and account management a breeze. Learn more about sprout social agency solutions here

    What is the Agency Partner Program and where can I learn more about it?
    Sprout Social's Agency Partner Program gives agencies the opportunity to grow their client base, connect with other agencies, and learn how to better serve their clients in today’s rapidly changing social media landscape. Learn more about the program and how to sign up

    Can Sprout Social manage my social media?
    No, but one of sprout social agency partners can. View some of our partners


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